12:45 13-04-2026

Problematic premium SUVs: reliability concerns and better alternatives

Consumer Reports regularly publishes car reviews based on owner feedback and test results. Among premium SUVs, experts highlight several models that buyers should avoid due to frequent breakdowns and low reliability. Let's take a closer look at these problematic vehicles.

1. Cadillac XT5 (2025 model year)

Despite its popularity, the Cadillac XT5 has serious flaws that frustrate owners. Common complaints include engine reliability issues even after low mileage, an automatic transmission prone to jerky shifts and delays, interior trim that feels cheap and develops squeaks, and an infotainment system that freezes and glitches, hampering daily use. Buying a used Cadillac XT5 is a risky investment given these technical problems. Experts suggest considering a reliable alternative like the 2021 Lexus NX, a premium Japanese crossover.

2. Lincoln Aviator (2020 model year)

Lincoln vehicles are traditionally marketed as upscale cars with spacious cabins and powerful engines. However, despite appealing specs, owners report poor reliability. Typical issues include high fuel consumption that makes city driving and long trips costly, a transmission that behaves erratically, especially when cold, a modern but finicky infotainment system with an unresponsive touchscreen, and insufficient sound insulation that allows annoying noises from the dashboard and doors. Better options include the proven 2019 Lexus GX premium crossover or the German Audi Q7 SUV.

3. Genesis GV60 (2024 model year)

At first glance, the Genesis GV60 attracts attention with its modern design and tech features. But owners encounter multiple malfunctions soon after purchase, diminishing the ownership experience. Common problems include charging difficulties and failures in the battery management system, unstable electrical components that affect multimedia and lighting controls, a climate control system that often malfunctions, creating discomfort, and a poorly designed navigation and multimedia interface with screens that freeze and lose network or map connections. Given these issues, experts recommend opting for a reputable electric vehicle like the Tesla Model Y or the 2024 Nissan Ariya electric crossover.