16:49 28-10-2025

Ford recalls hybrid Lincoln Nautilus and Police Interceptor Utility over pedestrian alert software bug

Ford is recalling hybrid models of the Lincoln Nautilus and the Explorer-based Police Interceptor Utility due to a fault in the pedestrian warning sound system. A software error in the audio modules can leave the alert silent at speeds up to 30 km/h when the vehicles are operating on electric power. In urban traffic where hybrids glide almost noiselessly, that missing cue is more than a minor oversight.

The defect was traced to Harman-built components responsible for digital signal processing. The inquiry began in the summer of 2025 after a rise in warranty claims involving hybrid Nautilus versions; Ford later confirmed the same software bug also affects the police SUVs derived from the Explorer.

The recall covers 2024–2026 model-year vehicles produced from April 2023 through September 2025. More than 120 warranty claims have been logged.

The remedy is straightforward: update the audio module to software version B3.3 or newer and the digital processor to version 2.21.2 or later. Owners can receive the fix free of charge at dealerships or over the air via OTA—an approach that should keep fleets and daily drivers moving with minimal disruption.