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Ford recall: instrument cluster software issue to be fixed via OTA or at dealerships

© A. Krivonosov
Ford is recalling over 355,000 U.S. vehicles for an instrument-cluster software fault. NHTSA reports no crashes; fixes via dealer update or OTA rollout.
Michael Powers, Editor

Ford Motor has announced a broad service campaign in the United States: more than 355,000 vehicles will be recalled over a potential instrument-cluster issue, according to the National Highway Traffic Safety Administration (NHTSA).

The problem stems from the cluster’s software. Under certain conditions, the display may operate improperly, which could reduce the information available to the driver while the vehicle is in motion. Although there have been no reports of crashes directly linked to the defect, Ford moved quickly to mitigate the risk—an approach that tends to build trust, especially when the fault lies in code rather than hardware.

The remedy will be delivered in two ways: owners can visit dealerships, where technicians will update the instrument-panel software, or they can wait for an over-the-air (OTA) update that the company plans to begin rolling out shortly.

This approach has become standard across modern vehicles, letting carmakers fix certain issues remotely without a shop visit. Still, Ford notes that traditional, no-cost diagnostics at the dealer remain available when needed—reassurance for drivers who prefer a hands-on check.